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Privacy Policy

Effective Date: 08/01/2025

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SchwendiSharpens (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, book skate sharpening services, or purchase apparel.

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1. Information We Collect

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We collect only the information necessary to provide our services and operate our business:

  • Personal identification information: name, email address, phone number, billing/shipping address.

  • Payment details: processed securely through third-party payment processors (we do not store full credit card information).

  • Technical information: IP address, browser type, operating system, device identifiers.

  • Cookies and tracking data: to improve site performance, enhance your shopping experience, and analyze trends.

  • Account and order information: purchases, bookings, or preferences you share with us.

  • Sensitive data: We do not intentionally collect sensitive data (such as government ID numbers, health data, or precise geolocation). If collected, we will request explicit consent where required.

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2. How We Use Your Information

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We use your information for legitimate purposes only, including:

  • Fulfilling orders, bookings, and customer service requests.

  • Processing payments securely.

  • Communicating with you about services, promotions, and updates (you may opt out at any time).

  • Improving our website, services, and product offerings.

  • Legal compliance, fraud prevention, and security purposes.

We practice data minimization: we collect and retain only the information needed for the purposes stated above.

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3. Data Retention

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We keep your information only as long as necessary to:

  • Complete transactions and fulfill services,

  • Comply with legal and accounting obligations,

  • Resolve disputes and enforce agreements.

When data is no longer needed, we securely delete or anonymize it.

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4. Sharing Your Information

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We do not sell your personal information. We share it only as necessary with:

  • Service providers (e.g., payment processors, booking software, hosting providers, analytics tools).

  • Legal or regulatory authorities when required by law.

All third parties are contractually required to protect your information and use it only for agreed purposes.

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5. Cookies & Tracking

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We use cookies and similar technologies for functionality, analytics, and personalization. You may disable cookies in your browser settings, though some site features may not work properly.

For targeted advertising, you may opt out using your browser settings or industry tools (such as the NAI opt-out page).

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6. Your Rights

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Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your information.

  • Restrict or object to certain processing (e.g., marketing).

  • Request a copy of your data (portability).

  • Withdraw consent at any time (where consent is the basis of processing).

To exercise these rights, contact us at: schwendisharpens@gmail.com. We will respond in accordance with applicable laws.

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7. Children’s Privacy

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Our services are not directed to children under 13, and we do not knowingly collect their information. If you believe a child under 13 has provided us with data, please contact us so we can delete it.

For teenagers (13–17), we recommend that parents or guardians review online activity. Some state laws give additional protections for minors, which we comply with where applicable.

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8. Security

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We use industry-standard measures, including encryption and secure hosting, to protect your information. However, no online transmission or storage is 100% secure.

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9. International Users (GDPR & Beyond)

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If you are located in the European Union, UK, or other regions with data protection laws:

  • Our legal bases for processing may include contract performance, consent, legal obligations, or legitimate interests.

  • You may also lodge a complaint with your local supervisory authority.

  • We may transfer your information to the United States, using safeguards such as Standard Contractual Clauses.

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10. Updates to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.” Continued use of our services after changes indicates acceptance.

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11. Contact Us

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For questions, concerns, or to exercise your rights, contact us at:

SchwendiSharpens
Email: schwendisharpens@gmail.com
Phone: +1-385-204-5081

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